SHIPPING INFORMATION

Processing Time

Orders are processed and shipped within 3–5 business days (Monday–Friday, excluding major U.S. holidays).

Partial Shipments

If your order includes multiple items, we may ship available items first at no extra cost.

Backorders

Individual Items: If an item is out of stock, we will email you with an estimated restock date. You can choose to wait or cancel for a refund.

Bundles: If an item in a bundle is out of stock, we will notify you when it is back. You may cancel the entire bundle for a refund or manage changes in your account. Substitutions are not available.

Delivery Estimates

Delivery times are estimates and may be affected by product availability, high demand, supply chain issues, or carrier delays. Dates are not guaranteed unless stated otherwise.

Tracking & Updates

You will receive tracking details by email once your order ships. Tracking may take up to 3 days to update. If a package appears delayed or marked as delivered early, contact the carrier or email us within 30 days of receiving tracking info.

Delivery Address & Changes

We are not responsible for orders shipped to incorrect or outdated addresses. To update your address, contact us before your order ships. Once processing begins, changes may not be possible.

Returned Packages

If a package is returned due to an address error, we will contact you by email. If we do not hear back within 10 business days, we will issue a refund.

SHIP RETURNS TO THE FOLLOWING ADDRESS:

PO Box 3000-1638 Lutz, FL 33548

Shipping Options & Costs

Shipping methods and costs are shown at checkout and vary by location. We partner with USPS and DHL eCommerce.

Available options include:

• Standard Ground: 5–10 business days after processing (free on eligible orders over $50)
• Expedited: 2–3 business days (extra fees apply)
• Overnight: 1 business day (extra fees apply; limited availability)

Free Shipping

Free shipping cannot be combined with other promotions or sitewide sales. Availability will appear at checkout.

Holiday Shipping

Peak Periods: During high-demand times such as major sales events (e.g., Black Friday/Cyber Monday), celebrity promotions, or U.S. holidays, processing can take between 7-14 days and shipping may take longer. If you have any questions regarding your order, reach out to our team at [email protected].

International Shipping

For international orders, you are responsible for any customs duties, taxes, or other fees imposed by the destination country. We are not responsible for any delays, confiscations, or other issues related to customs processing.

 

Last Updated: August, 12 2026

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